Security camera system – Easy Market Retailer, Paris (75)
A local shop owner reached out to me in an urgent situation, just a few weeks after signing a contract for the installation of CCTV cameras in his store.
The problem
Once the installation was completed, he quickly realized that the equipment did not match what had been promised :
● Poorly positioned cameras,
● Low-quality image resolution,
● Missing features that were initially guaranteed.
He tried to contact the salesperson to get things fixed but only received a vague “I’ll be back in three weeks” — after that, no response at all.
My intervention
● Identified a very short cancellation clause in the contract,
● Drafted and sent a formal registered letter immediately, within the deadline,
● Successfully terminated the contract before automatic renewal or full activation,
● Guided the client in selecting a more reliable and professional provider.
The result
✅ Contract canceled on time
📅 Automatic renewal avoided just in time
📉 Estimated savings of over €3,000
🧘 A relieved client — well-supported and now properly equipped with a new CCTV system